News

New guidelines from the Government, we are open for collections, and just awaiting announcement from the Government before lockdown measures are reduced so we can resume our delivery service. Collections only by pre arrangement in a time slot between 8am-10am .Monday- Friday.

 Work carried out in people’s homes

Work carried out in people’s homes, for example by tradespeople carrying out repairs and maintenance

can continue, provided that the tradesperson is well and has no symptoms.

Again, it will be important to ensure that Public Health England guidelines, including maintaining a two-metre distance

from any household occupants, are followed to ensure everyone’s safety.

 

 

 
 
 

 

UPDATE: Coronavirus COVID-19

It is with a heavy heart we write this email, Solent Wholesale have taken the decision this morning to close, for all customers deliveries as of Thursday 26th. We have been in-undated with phone calls this morning requesting goods for building sites, healthcare installations and emergency housing projects that need to be completed in order to allow families to isolate for 3 weeks.

We are also aware that some of our competitors and other businesses within the flooring supply chain have closed without notice. In light of the above comments, we have taken the decision to close our customer deliveries from Thursday, this should allow all customers to receive goods that they need to continue trading in our absence.We will look to re-open our delivery fleet on Tuesday the 14th of April.

As you know we are a family run business, the members of the Solent Family will continue to keep the sales & accounts offices open during the period when our delivery fleet will not be operating.

Customers can still contact us through all our normal channels, as well as place orders via our customer portal online. We will also have one member of staff at the warehouse, we will still be taking orders for collections during this period.Please note that all orders for collections will be left in a secure unmanned container on site and we will be unable to provide no assistance with loading of goods/vehicles to any customers that come to collect. All payments must be made either over the phone, via BACS or through our website.

I would like to reiterate again that our sales office will remain open and will be answering the phones on our normal number (01243 774623). You can email us on sales@solentwholesale.com and place orders via Our Online portal.

We are sorry if this causes any interruption to your business, but we hope the prior warning and collection facilities allow us to reduce the impact this will have on your business.

If there are any further updates that supersede this email, they will be sent out in due course

UPDATE: Coronavirus COVID-19

During this trying time we are doing everything we can to ensure we provide the best service to you all (in the safest way possible).
Starting today we will be bringing forward our cut off time for next day delivery to 3pm.

We would also like to take this time to ask all collections to be pre ordered before arriving to our warehouse in an effort to minimize interactions with staff.

We hope you can all understand this decision, over the coming days/weeks there may be further changes to our trading style, in order to adapt to the ever changing climate.

We are launching two new tiles

Combat Tiles are our entry level light commerical tile, good colours/stripes at an excellent unbeatable price NOW IN STOCK, already repeated 4 colours

Sumo Tile is being launched at the end of the month HEAVY CONTRACT will be replacement the Premier Tile, but coming in over £2 sq m cheaper

Venture Flooring has merged into Millenium Carpets, the consequence of this is the following products have been withdrawn immediately

Cordoba, Brisbane, Hobart and soon to go Glamorous.

Apologies for this, we hope it does not cause too much distruption

We are closing from Monday 23rd December at 4pm and reopen 2nd January, any orders placed on our online Portal, email or answering machine, will not be able to be processed until 2nd January therefore first delivery back from orders placed after 23rd December will be 3rd Jan (presuming it is your delivery day check map at back of price list if unsure).

There will be someone in the office for a few hours on 31st for any phone queries only.

 

 

Sensation Twist from Cormar has been recoloured with a fresh pallet of colours, keeping up the trend of lots of Greys. The books are going out now, and at the same competitive price it should fly off the shelves. Contact your rep if you require a book urgently, otherwise they will be round shortly.